Empowering Efficiency and Delivering Excellence for Kraft Heinz

Kraft Heinz is the fifth-largest food and beverage company worldwide, covering globally well-known and beloved brands such as Philadelphia cheese and Capri-Sun juice. In Northern and Southern Ireland, the company faced ineffective load planning, resulting in many loads shipped by air, missed customer lead times, and increased costs. Hence, the company needed a reliable logistics partner that could help overcome these challenges.

To accommodate the needs of Kraft Heinz, we set up a Control Tower in 2022 within our Larne office. This centralised command centre serves as a coordination hub, facilitating seamless information exchanges between all parties involved in the supply chain. With real-time visibility, control, and collaboration across the supply chain, the control tower enables streamlined decision-making and efficient resource allocation.

After almost one year of operation, the control tower has significantly improved operational efficiency for Kraft Heinz and has received great reviews from the parties involved. Moreover, the control tower solution has also created value for Kraft Heinz’s customers.

Eloise Voice, Collaboration Manager at Kraft Heinz, shared some feedback from their customer Tesco Grocery: “They are incredibly impressed by our transport setup, boosting their ROI. We are their only supplier that has not had a single late arrival in Donabate this year! The recognition and feedback we received testify to the hard work and dedication of the P&O team in ensuring on-time delivery.”

Doris Dixon, Logistics Specialist at Kraft Heinz, further emphasises the exceptional commitment of the P&O Ferrymasters team, saying, "They consistently go above and beyond, ensuring timely deliveries and removing all obstacles."

At P&O Ferrymasters, we take great pride in our partnership with Kraft Heinz, and we are fully committed to continually enhancing their supply chain, delivering value not only to them but also to their customers.